Preparing Your Office for the Flu

While the influenza virus is present year-round throughout the United States, the peak months for flu activity are consistently December through March, with influenza activity normally beginning in October and November. While the risk of severe complications and death resulting from the flu is significantly higher for individuals 65 and older, the flu affects everyone — a Center for Disease Control (CDC) report of the annual flu burden from 2010 through 2020 estimated between 9 million and 41 million flu-related illnesses and 140,000 to 710,000 hospitalizations annually.

The flu poses a serious threat to employee health and workplace productivity. With public health officials anticipating a more intense flu season for the coming years, proper sanitation and disinfecting measures are as important as ever to prevent flu outbreaks in your workplace and to protect your employees and their families.

How to Prepare Your Office for Flu Season

Beyond the risk of severe illness and hospitalization for employees, even the mildest of flu seasons can wreak havoc on employers’ ledgers — the relatively tame flu season of 2015 and 2016 accounted for close to $6 billion in employer losses nationwide due to health care costs and lost productivity.

The best method to minimize the impact of the flu in your workplace is to be proactive. Take steps to prepare your office for flu season, while developing courses of action to prevent the flu from spreading in your workplace in the case of infection.

office flu stats

Develop an Office Cleaning Plan

If you want to successfully prevent the flu in your workplace, it’s crucial to prepare an office cleaning plan that meets the needs of your office and can be regularly performed for optimal results. Below are some crucial steps to effective flu prevention in the workplace.

1. Choose the Right Cleaning Materials

While simple cleaning with soap and water is a crucial step in removing the dust and dirt in which viruses and bacteria live, it should be noted that it only removes these surface contaminants and pathogens — it does not kill them. To kill bacteria and viruses, use a disinfectant after general cleaning and follow the directions for proper application.

2. Know the Difference Between Cleaning, Disinfecting, and Sanitizing

Knowing the difference between these terms is crucial when it comes to developing your office cleaning plan, as knowledge of these terms is vital in selecting the proper cleaning supplies. You can think of cleaning as removing visible contaminants in the form of dust, dirt, etc., with soap and water or dust cloths. While cleaning doesn’t kill viruses and bacteria, it physically removes them from surfaces and helps reduce their volume.

Sanitizing reduces the number of bacteria and germs to safe levels, which may vary depending on the context. However, sanitizing does not kill all bacteria and viruses. Disinfecting is the process of killing viruses and bacteria, and is the most significant factor in maintaining a healthy environment. See our blog post to learn more about the differences between cleaning, sanitizing, and disinfecting.

3. Clean High Touch Surfaces

Critical to preventing the flu in your office is targeting the right surfaces to clean and disinfect. Your cleaning plan should not attempt to cover every single surface in your workplace — rather, focus your cleaning and disinfection efforts on the areas that receive the highest touch-traffic day-to-day, such as doorknobs, faucets, light switches, microwave buttons, elevator buttons, and any communally used appliances or technology.

4. Clean High-Traffic Surfaces Regularly

Once you’ve determined what areas to target, be sure to clean and disinfect them regularly — generally, the flu virus is known to live on surfaces with the potential to infect individuals for up to 48 hours, which makes daily sanitization a necessity.

5. Keep Cleaning Supplies In Stock and Accessible

To effectively execute your office cleaning plan and mitigate the spread of the flu virus, all necessary cleaning supplies should be kept fully stocked and in easily accessible locations.

Often, it’s helpful to record the amount of cleaning supplies necessary for daily cleaning as specified in your plan and prepare your monthly orders based on a number slightly higher than the daily average to ensure adequate supply. Additionally, keeping necessary materials in intuitive locations such as bathroom cabinets and supply closets helps ensure daily cleanings will not be missed due to the inability to locate supplies.

6. Hire a Janitorial or Sanitation Service

While daily cleaning plans are often practical for individual offices, classrooms, or small businesses, contracting an outside provider can help employees focus on their primary job responsibilities while also ensuring qualified sanitation professionals are responsible for keeping your workplace clean.

If you decide to contract out your cleaning services, be sure to select an organization certified with industry standards, like The Facilities Group, to ensure proper sanitation knowledge. Specialized facilities such as those in the industrial and medical fields often require certifications, but general cleaning services do not always have to conform to those standards. Be sure to look for ISSA-certified janitorial and sanitation services when making your decision. 

Encourage Healthy Habits to Prevent Disease Spread

Developing an office cleaning plan is an excellent way to prevent and mitigate the spread of the flu in your workplace, but for the best results, encourage your team to take advantage of preventative health measures and maintain healthy habits to ensure a strong immune system.

Healthy habits you can promote to prevent the spread of the flu include:

  • Encouraging flu shots: Easily the most effective way to prevent contracting the flu, or protecting against severe infection, promote the influenza vaccine to protect the health of employees and reduce the risk of transmission in the workplace. On-site vaccination clinics are a highly effective way to encourage worker vaccination and reduce time-off for travel to a third-party destination. Many healthcare providers offer on-site vaccine administration with no additional cost. Additionally, many pharmacies offer flu vaccines at no charge.
  • Promoting healthy lifestyle choices: Lifestyle choices play a huge role in immune system strength, so offering education and incentives to encourage healthy behavior can play an important part in keeping your employees healthy and protected from the flu. Whether it’s offering healthy snacks in the workplace, resources for healthy eating, gym perks or programs for smoking cessation, anything helps.
  • Allowing sick employees to stay home: With the full realization of remote work at our fingertips, encourage employees feeling sick to stay home, even if they feel up to a full day’s work. If remote work is not an option for your industry, exercising caution is always a best practice when it comes to flu prevention.

Hire The Facilities Group to Clean Your Office Space

If you want to keep your organization protected during flu season, choose the right cleaning service. The Facilities Group’s proprietary AmplifyClean sanitation service utilizes the Clorox Total 360 cleaning system to make efficient and effective surface cleaning possible, killing 44 organisms including MRSA, norovirus and influenza in under two minutes while eliminating 99.99% of bacteria in five seconds.

Create a safer, healthier work environment for your employees by choosing a cleaning service that ensures maximum protection. Quality service is our priority, and we’re always developing better cleaning solutions to ensure you always get the clean you deserve.

Contact us to learn more about how we can help your office prepare for flu season.

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Jack McCown

Coming soon. 

Jack McCown


Dwight has spent his entire career in the facility service and maintenance industry, holding various positions, including Integration, Human Resources, Accounting, Purchasing, and Information Technology. He prides himself on working alongside our partners and management teams on a daily basis.

Since 2015, Dwight has led the integration of over 25 transactions in the facility service space, including both platform and bolt-on opportunities.
Dwight’s responsibilities at The Facilities Group include business integration, operational due diligence, system synergies, project management, strategy execution, and day-to-day operational support and oversight.

He holds a Bachelor’s in Management from The University of Tampa’s John H. Sykes College of Business and is a Certified Professional in Human Resources (PHR). On the weekend, you may catch him on the golf course or at a local sporting event.



An experienced business leader with a successful track record of maximizing value to customers and internal stakeholders through driving innovation and growth within highly dynamic, technology-enabled mobile workforces.

Adam has held multiple positions over his 20+ year career with a focus on creating an engaged workforce, while supporting them with real-world solutions that are focused on an optimized process, technology, and conversion of data to information, with a blend of human and technical systems.

Some of Adam’s prior leadership positions include SVP US Operations at ABM and President of Unifi (formerly Delta Global Services), where Adam oversaw over 22,000 employees in nearly 200 airports performing multiple services including full ground handling, aircraft cleaning, security, cargo, facilities management and janitorial.

Adam received his Bachelor’s degree in Finance and his MBA from the University of Georgia.



Paul Gargagliano has over 20 years of experience in finance, public and private accounting, and has held several high-level financial positions within the janitorial and professional services industry. Paul’s experience also includes service in the United States Coast Guard for over 20 years where he retired as a Master Chief Boatswainsmate.

In addition, Paul also served in the Airborne Infantry of the United States Army. Paul has led teams at various levels and believes in the importance of culture and people for the success of all organizations.

Paul graduated summa cum laude from the University of South Florida with a Bachelor of Science degree in Business Administration. He is a Certified Public Accountant (CPA) in the States of California and Florida as well as a Chartered Global Management Accountant (CGMA). Paul was the previous CFO of Diversified Maintenance and Hill-Ward Henderson.



An experienced leader and executive, Dave has spent over thirty years in the facility management & service industry. This includes ten years as a facility manager as well as twenty years as a building service contractor executive.

Across his career, Dave has spearheaded operations & sales in several market segments such as janitorial, high rise window cleaning, painting, waterproofing, and caulking. During his time with The Facilities Group, Dave has successfully completed fifteen acquisitions, leading operational integration & processes, sales strategies, philosophy and most importantly culture.

Dave holds a Bachelor’s Degree in Management from the University of South Florida, and earned his Real Property Administrator (RPA), and Facility Manager Administrator (FMA) from BOMA in 1998, 1999, and his Green Cleaning Certification from the Green Clean Institute in 2005.



As the CHRO & Senior Vice President of People –Strategy and Solutions, Vivian Smith leads People functions that support both our business objectives and growth to ensure the success of the organization. She has proven abilities in developing and leading human capital management programs and People operations that allow for effectively advancing human capital to its highest potential while generating a culture of engagement and inclusion.

Vivian spent the last 16 years in a Senior HR Leadership role with ABM before joining The Facilities Group. She provided overall strategic HR leadership at corporate and subsidiary companies. Directed, implemented, and ensured compliance while fostering a workplace environment consistent with company values. Oversaw the development and administration of compliance and reporting functions, mergers and acquisition transitioning, organizational structure changes, performance management, training and development, employee relations, diversity, and inclusion. She directly oversaw the Houston, TX ABM HR Share Services office and ran point on all items related to People during the GCA acquisition where she successfully onboarded over 37,000 employees. Over the course of her time at ABM, Vivian spearheaded HR functions for 5+ acquisitions across the country, all with employee counts north of 2,500.



Jeff Hawkins has spent the past 20 years as a Sales and Marketing leader in the janitorial and facilities maintenance industry. He has led successful teams from local support offices to multi-million dollar national sales organizations. Jeff is an experienced leader in Franchising and working with Corporate Owned offices throughout the United States with Jani-King for 10+ years.

Prior to joining The Facilities Group, Jeff lead the National Sales Team at City Wide Franchise Co. His leadership and drive secured national partnerships with some of the largest companies in the transportation industry increasing organic growth from $8 million to $74 million in less than 3 years. His experience in Hospitality, Automotive, Logistics, Medical and Education vertical markets provides our companies with the education, training and support for future growth.



Keaton is an Information Technology (IT) professional with 15 years of progressive experience. Prior to joining The Facilities Group, Keaton was a Sr. IT Consultant with Leidos, a fortune 500 company, for eight years where he successfully led multiple large-scale development, implementation, upgrade, optimization, and sustainability projects for his clients with budgets exceeding $100M+ and project teams of 100+ members. Earlier in his career Keaton worked at Lakeland Regional Medical Center and previously interned at industry leading companies Ernst & Young, State Farm and Publix.

Originally from Indiana, Keaton earned his bachelor’s in Management Information Systems from the Indiana State University Scott College of Business and his master’s degree in Management Information Systems from the Indiana University Kelley School of Business, which is ranked in the top 25 among US business schools.

Keaton holds various certifications including Project Management Professional (PMP) and Information Technology Infrastructure Library (ITIL) Foundation.



Scott Henley is the Chief Operating Officer for The Facilities Group National Division. Scott joined a TFG subsidiary, Excel Building Services, in 2012 as VP of Operations. Scott developed and built the ISP division at Excel, which now services over 2000 locations nationally.

Scott brings more than 25 years of experience in Facilities Management. Scott studied Business Management at Augusta College, where he played baseball, and Georgia State University. Scott has been involved with both PRISM and ISSA for over 20 years. Scott resides in Fayetteville, Georgia, with his wife Amy and their two children.


David Hammond

Since 2014, David Hammond has led as CEO of CSI International, Inc., Horizon Publishing, and Opulence International Realty, showcasing his versatile leadership across diverse industries. With a rich background that includes roles as COO, Executive VP, Sales Manager, and Director of IT, David possesses a deep understanding of various business sectors. His journey to CEO was preceded by six years as an elected officer, enriching his leadership portfolio. David’s diverse experience extends beyond the corporate world; he was a proud member of the 1987 America’s Cup team, Stars and Stripes, and dedicated six years to the US Navy Submarine service. Currently, David contributes his expertise to several boards, including the Boca Ballet Theater, South Florida Manufacturers Association, and Florida Gold Coast Swimming, reflecting his commitment to community and industry excellence.

David Hammond

Group Chief Operations Officer

Alfu Miah serves as Group Chief Operations Officer at The Facilities Group. He is responsible for enabling business scalability while driving increased value through account management,  customer retention, topline growth, and enhanced profitability.  

At University of North London, he studied engineering and started his career in the automotive industry, designing and manufacturing cars. Since then, he has applied his continuous improvement mindset to drive substantial revenue growth across a variety of global industries-leveraging ample experience in facilities management, commercial operations, solutions design, and business transformation. He brings to TFG decades of proven success in the design, implementation and execution of compelling business growth, strategy, and solutions for some of the most respected companies around the world.

Alfu Miah

Ready to learn more about bringing your business into the Facilities Group family? Fill out the form below and our team will reach out to you within 24-48 hours. 

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Fergus, CFO


O’Connell brings extensive facility service leadership experience to the role, having served on the Board of Directors at The Facilities Group since October 2022. Prior to joining TFG, he was the CFO of Kellermeyer Bergensons Services (KBS).
O’Connell also held multiple executive leadership positions including CFO and CEO of the North American division at ISS, one of the largest facilities management companies in the world. He also led the sale and integration of Pristine Environments following its sales to KBS, a national janitorial company.
O’Connell, who holds a bachelor’s degree in business studies from the University of Limerick, has been recognized by industry colleagues for sound financial leadership throughout his career. He specializes in implementing successful growth strategies, operational excellence, and effective change management.

Fergus O'Connell

Mark Borge

Mark Borge has been a driving force in the facility services industry as the Principal and Co-founder of Best Facility Services since August 2004. Under his leadership, the company has grown to become a recognized name in the field, providing top-notch services that consistently exceed client expectations. Mark’s extensive background, which spans from sales at Swifty Printing/Redstone Visual Impressions to Vice President of Minuteman Press Arlington, has equipped him with a profound understanding of business operations and customer service excellence. His venture into real estate investment in 2008 further showcases his adeptness in identifying and capitalizing on market opportunities, strengthening his portfolio and contributing to his comprehensive skill set in both business management and investment strategies.

Mark Borge’s active and prior involvement in esteemed organizations like Lifestyles Unlimited, The Entrepreneurs Organization, and the United States Green Building Council showcases his dedication to professional growth and community engagement. His diverse interests are backed by a solid education, holding a Bachelor’s in Business Administration – Finance from UTA. Mark has held leadership roles in various boards, emphasizing his commitment to organizational success.

Mark Borge

Scott Paul

Scott Paul is the past president of The Facilities Group Hawaii, LLC (formerly known as Kleenco Group), a commercial building maintenance and janitorial company founded in Hawaii in 1971.  Scott acquired Kleenco Group in 2012, and over the subsequent nine years more than doubled revenue and quadrupled earnings. In 2021, Scott sold Kleenco Group to The Facilities Group.  Scott led the integration of Kleenco Group with its sister company, Armstrong Building Maintenance (acquired by The Facilities Group in 2020), when the two companies merged to form The Facilities Group Hawaii with 600 employees.  Scott led the combined company through 2023 and continues as a partner and advisor to The Facilities Group. 

Prior to acquiring Kleenco Group, Scott was president & CEO of Hoku Corporation, a Nasdaq-listed solar company based in Hawaii and majority-owned by a Chinese state-owned enterprise.  Scott first joined Hoku in 2003 as its VP business development & general counsel.  In 2008, Scott was promoted to chief operating officer, and in April 2010 became chief executive officer and joined Hoku’s board of directors.  Scott resigned as Hoku’s CEO in June 2012 but continued to serve on its board of directors as chairman of the restructuring committee until July 2013. 

Before joining Hoku, Scott was a corporate attorney and business development professional in the San Francisco Bay Area from 1998 until July 2003.  Scott worked as director of business development and associate general counsel at Read-Rite Corporation, a publicly traded multi-national company acquired by Western Digital Corporation in 2003. Previously, Scott worked as an attorney at Brobeck, Phleger & Harrison LLP, and Crosby, Heafey, Roach & May (now Reed Smith), law firms, where he represented high tech emerging growth and large-cap public companies, and their investors and underwriters, on financing and acquisition transactions. 

Scott earned his JD cum laude from Santa Clara Law School in 1998 and his BA in psychology from University of California, Los Angeles, in 1995.  He has served on the board of trustees of Temple Emanuel in Honolulu since 2016 and has been a volunteer faculty member at the Punahou School Academy since 2015 where he co-teaches a business course. 

Scott Paul

Scott Gibson

Coming soon. 

Scott Gibson


A proven leader and business owner, Bryson understands first-hand the hard work and determination required to build and run a successful enterprise. He started his first company at nineteen years old, cleaning medical offices and banks during the evening while attending college in the daytime. Since 2010, he has completed 47 transactions in the facility service & maintenance industry across the country.

In 2014 the Tampa Bay Business Journal awarded Bryson as one of Tampa Bay’s Up and Comers 30 Under 30. In 2018, he sold his companies and founded The Facilities Group. Fast-forward to today, he helps companies improve efficiency and achieve growth by acquiring, merging, selling, or restructuring.

His strong suits include operations, due-diligence, back-office oversight, and creating powerful business strategies custom tailored to each entity situation.

Bryson Raver