Does Facilities Cleaning Impact Student Enrollment?

When students and parents visit your school, the building’s appearance and the cleanliness they observe will play a part in deciding whether they will enroll in your institution. Potential students want to see where they will attend classes, eat, sleep and make new friends. They want to know they will feel comfortable at your institution.

Dirty floors, messy rooms and unorganized surfaces can cause you to lose potential students and money. One of the best ways to increase student enrollment is by keeping your facilities clean. Your custodial staff’s importance and campus appearance cannot be understated. A beautiful campus with clean floors and spotless rooms will help increase long-term enrollment and show students and parents that your campus is a clean and welcoming environment where they can thrive.

Recognize the Importance of First Impressions

The cleanliness of your educational institution is a nonverbal cue to students and visitors that you care about their experience. If your campus is cluttered and unkempt, you may not realize you’re sending a message about your attitude toward education. When students tour your campus, they want to feel welcome in a clean environment — however, unkempt grounds might conflict with this message.

Around 19.7 million students enrolled in college or university in 2021. Students want to feel safe, secure and comfortable at college because they know your institution will be their second home for the duration of their program. Since a little over 50% of students engage in some kind of campus visit before applying, your institution’s cleanliness can have a significant impact on current and future enrollment.

Many students use cleanliness as a deciding factor in whether they want to enroll in an institution or not. Clean facilities that are pleasing to look at and have clear signage mean prospective students can effortlessly navigate your campus. No one likes to feel disorientated and your students will not want to spend time checking their surroundings for puddles and debris every day before finding their next class.

Overgrown weeds, dirty hallways and unkempt offices and classrooms are not a place most people would feel welcome and safe. Students want to know that their education means something to your institution and that you will be helping to prepare them for life beyond studying.

Prioritize Facilities in High-Traffic Areas

clean high traffic areas on your campus

Some facilities will matter more to your students than others, and these buildings will be where you want to prioritize your resources. It’s especially important to keep high-traffic areas clean for students to enjoy daily. These areas include:

  • Dorms or residence halls: These spaces will need regular maintenance and cleaning. Students expect their dorms to operate smoothly with functioning showers and toilets, plenty of garbage cans and clean common areas.
  • Classrooms: Classrooms will see many students coming in and out throughout the day. You must clean desks, chairs, podiums and other surfaces frequently and thoroughly to reduce the spread of germs.
  • Dining halls and restaurants: To keep your cafeterias and dining areas running smoothly, proper sanitation and cleaning are imperative. You must clean the equipment in these facilities often and ensure they receive necessary inspections.
  • Labs: These areas house many specimens throughout the year. Some students may disinfect animals, and others may investigate fungi or objects that could carry infectious bacteria. These spaces must be properly cleaned and sanitized to prevent these materials from spreading throughout campus.
  • Athletic facilities: Students will share equipment and supplies in the gym, locker rooms and similar facilities. These tend to be high-traffic areas, and you must keep them clean to keep your students safe and machinery running properly.
  • Libraries: Many students will gather in the library to form study groups and review materials. Libraries and other community spaces such as theaters, auditoriums and offices should receive a thorough clean regularly. You should also inspect these buildings during your cleaning to ensure smoke, heat and fire detectors are working.

Why Do These Facilities Matter More to Students?

It’s important to prioritize spaces that students visit every day because these areas tend to suffer a lot of wear and tear. Students want to feel at home in their dorm because it’s often where they return after classes to complete schoolwork, hang out with friends and sleep. If they don’t feel comfortable in these spaces, they will not want to enroll in your institution.

Other spaces such as classrooms and laboratories are also crucial to students. Students expect clean tables, desks and chairs to take notes and listen to lectures without distraction. Many students will also want to go to the library or study rooms to review materials quietly after their classes or meet with a group of students for discussions. Cluttered spaces will prohibit productivity, impede focus and give students the impression that your institution places little focus on their academic success.

Dining halls and athletic facilities also see a lot of daily use from both students and faculty, and they will expect these spaces to be clean. No one wants to eat at a dirty table, and clean facilities encourage students to use the gym and stay fit. In addition to looks, keeping these spaces clean is also imperative for health and safety. Eating on dirty tables can spread bacteria and diseases, and athletes may injure themselves while performing exercises if they slip and fall.

Follow COVID-19 Cleaning Protocols

The COVID-19 pandemic emphasized the importance of cleaning. On a college campus, communication is key, but in-person contact can put students and faculty at risk for infectious diseases. Flu and cold viruses always show up during the cold seasons on college campuses, so keeping clean is more important now than ever and allows students and faculty to continue attending classes.

To ensure your institution follows the best cleaning practices, you should find a cleaning service that uses proper cleaning supplies to disinfect and sanitize surfaces. Showing your students that you follow CDC guidelines and use high-quality cleaning solutions will reflect your care and consideration for their health and safety.

Keep up With Cleaning With The Facilities Group

The Facilities Group has served clients all over the United States for more than 35 years. Our professional and experienced team has performed cleaning services for educational, health care, industrial, commercial, financial and retail facilities across the country, so we know a thing or two about excellent cleaning.

Cleaning impacts student enrollment and we know you want your students to feel at home while pursuing their studies. We offer comprehensive services to meet your individual needs. From janitorial to emergency services, we know that every surface matters. Our vast experience allows us to give your facilities a sparkling shine every time.

We have a simple three-step process to understand your needs, line of work and what services will give you the results you’re looking for. Contact us today and find out what we can do for your campus to increase enrollment.

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Jack McCown

Coming soon. 

Jack McCown


Dwight has spent his entire career in the facility service and maintenance industry, holding various positions, including Integration, Human Resources, Accounting, Purchasing, and Information Technology. He prides himself on working alongside our partners and management teams on a daily basis.

Since 2015, Dwight has led the integration of over 25 transactions in the facility service space, including both platform and bolt-on opportunities.
Dwight’s responsibilities at The Facilities Group include business integration, operational due diligence, system synergies, project management, strategy execution, and day-to-day operational support and oversight.

He holds a Bachelor’s in Management from The University of Tampa’s John H. Sykes College of Business and is a Certified Professional in Human Resources (PHR). On the weekend, you may catch him on the golf course or at a local sporting event.



An experienced business leader with a successful track record of maximizing value to customers and internal stakeholders through driving innovation and growth within highly dynamic, technology-enabled mobile workforces.

Adam has held multiple positions over his 20+ year career with a focus on creating an engaged workforce, while supporting them with real-world solutions that are focused on an optimized process, technology, and conversion of data to information, with a blend of human and technical systems.

Some of Adam’s prior leadership positions include SVP US Operations at ABM and President of Unifi (formerly Delta Global Services), where Adam oversaw over 22,000 employees in nearly 200 airports performing multiple services including full ground handling, aircraft cleaning, security, cargo, facilities management and janitorial.

Adam received his Bachelor’s degree in Finance and his MBA from the University of Georgia.



Paul Gargagliano has over 20 years of experience in finance, public and private accounting, and has held several high-level financial positions within the janitorial and professional services industry. Paul’s experience also includes service in the United States Coast Guard for over 20 years where he retired as a Master Chief Boatswainsmate.

In addition, Paul also served in the Airborne Infantry of the United States Army. Paul has led teams at various levels and believes in the importance of culture and people for the success of all organizations.

Paul graduated summa cum laude from the University of South Florida with a Bachelor of Science degree in Business Administration. He is a Certified Public Accountant (CPA) in the States of California and Florida as well as a Chartered Global Management Accountant (CGMA). Paul was the previous CFO of Diversified Maintenance and Hill-Ward Henderson.



An experienced leader and executive, Dave has spent over thirty years in the facility management & service industry. This includes ten years as a facility manager as well as twenty years as a building service contractor executive.

Across his career, Dave has spearheaded operations & sales in several market segments such as janitorial, high rise window cleaning, painting, waterproofing, and caulking. During his time with The Facilities Group, Dave has successfully completed fifteen acquisitions, leading operational integration & processes, sales strategies, philosophy and most importantly culture.

Dave holds a Bachelor’s Degree in Management from the University of South Florida, and earned his Real Property Administrator (RPA), and Facility Manager Administrator (FMA) from BOMA in 1998, 1999, and his Green Cleaning Certification from the Green Clean Institute in 2005.



As the CHRO & Senior Vice President of People –Strategy and Solutions, Vivian Smith leads People functions that support both our business objectives and growth to ensure the success of the organization. She has proven abilities in developing and leading human capital management programs and People operations that allow for effectively advancing human capital to its highest potential while generating a culture of engagement and inclusion.

Vivian spent the last 16 years in a Senior HR Leadership role with ABM before joining The Facilities Group. She provided overall strategic HR leadership at corporate and subsidiary companies. Directed, implemented, and ensured compliance while fostering a workplace environment consistent with company values. Oversaw the development and administration of compliance and reporting functions, mergers and acquisition transitioning, organizational structure changes, performance management, training and development, employee relations, diversity, and inclusion. She directly oversaw the Houston, TX ABM HR Share Services office and ran point on all items related to People during the GCA acquisition where she successfully onboarded over 37,000 employees. Over the course of her time at ABM, Vivian spearheaded HR functions for 5+ acquisitions across the country, all with employee counts north of 2,500.



Jeff Hawkins has spent the past 20 years as a Sales and Marketing leader in the janitorial and facilities maintenance industry. He has led successful teams from local support offices to multi-million dollar national sales organizations. Jeff is an experienced leader in Franchising and working with Corporate Owned offices throughout the United States with Jani-King for 10+ years.

Prior to joining The Facilities Group, Jeff lead the National Sales Team at City Wide Franchise Co. His leadership and drive secured national partnerships with some of the largest companies in the transportation industry increasing organic growth from $8 million to $74 million in less than 3 years. His experience in Hospitality, Automotive, Logistics, Medical and Education vertical markets provides our companies with the education, training and support for future growth.



Keaton is an Information Technology (IT) professional with 15 years of progressive experience. Prior to joining The Facilities Group, Keaton was a Sr. IT Consultant with Leidos, a fortune 500 company, for eight years where he successfully led multiple large-scale development, implementation, upgrade, optimization, and sustainability projects for his clients with budgets exceeding $100M+ and project teams of 100+ members. Earlier in his career Keaton worked at Lakeland Regional Medical Center and previously interned at industry leading companies Ernst & Young, State Farm and Publix.

Originally from Indiana, Keaton earned his bachelor’s in Management Information Systems from the Indiana State University Scott College of Business and his master’s degree in Management Information Systems from the Indiana University Kelley School of Business, which is ranked in the top 25 among US business schools.

Keaton holds various certifications including Project Management Professional (PMP) and Information Technology Infrastructure Library (ITIL) Foundation.



Scott Henley is the Chief Operating Officer for The Facilities Group National Division. Scott joined a TFG subsidiary, Excel Building Services, in 2012 as VP of Operations. Scott developed and built the ISP division at Excel, which now services over 2000 locations nationally.

Scott brings more than 25 years of experience in Facilities Management. Scott studied Business Management at Augusta College, where he played baseball, and Georgia State University. Scott has been involved with both PRISM and ISSA for over 20 years. Scott resides in Fayetteville, Georgia, with his wife Amy and their two children.


David Hammond

Since 2014, David Hammond has led as CEO of CSI International, Inc., Horizon Publishing, and Opulence International Realty, showcasing his versatile leadership across diverse industries. With a rich background that includes roles as COO, Executive VP, Sales Manager, and Director of IT, David possesses a deep understanding of various business sectors. His journey to CEO was preceded by six years as an elected officer, enriching his leadership portfolio. David’s diverse experience extends beyond the corporate world; he was a proud member of the 1987 America’s Cup team, Stars and Stripes, and dedicated six years to the US Navy Submarine service. Currently, David contributes his expertise to several boards, including the Boca Ballet Theater, South Florida Manufacturers Association, and Florida Gold Coast Swimming, reflecting his commitment to community and industry excellence.

David Hammond

Group Chief Operations Officer

Alfu Miah serves as Group Chief Operations Officer at The Facilities Group. He is responsible for enabling business scalability while driving increased value through account management,  customer retention, topline growth, and enhanced profitability.  

At University of North London, he studied engineering and started his career in the automotive industry, designing and manufacturing cars. Since then, he has applied his continuous improvement mindset to drive substantial revenue growth across a variety of global industries-leveraging ample experience in facilities management, commercial operations, solutions design, and business transformation. He brings to TFG decades of proven success in the design, implementation and execution of compelling business growth, strategy, and solutions for some of the most respected companies around the world.

Alfu Miah

Ready to learn more about bringing your business into the Facilities Group family? Fill out the form below and our team will reach out to you within 24-48 hours. 

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Fergus, CFO


O’Connell brings extensive facility service leadership experience to the role, having served on the Board of Directors at The Facilities Group since October 2022. Prior to joining TFG, he was the CFO of Kellermeyer Bergensons Services (KBS).
O’Connell also held multiple executive leadership positions including CFO and CEO of the North American division at ISS, one of the largest facilities management companies in the world. He also led the sale and integration of Pristine Environments following its sales to KBS, a national janitorial company.
O’Connell, who holds a bachelor’s degree in business studies from the University of Limerick, has been recognized by industry colleagues for sound financial leadership throughout his career. He specializes in implementing successful growth strategies, operational excellence, and effective change management.

Fergus O'Connell

Mark Borge

Mark Borge has been a driving force in the facility services industry as the Principal and Co-founder of Best Facility Services since August 2004. Under his leadership, the company has grown to become a recognized name in the field, providing top-notch services that consistently exceed client expectations. Mark’s extensive background, which spans from sales at Swifty Printing/Redstone Visual Impressions to Vice President of Minuteman Press Arlington, has equipped him with a profound understanding of business operations and customer service excellence. His venture into real estate investment in 2008 further showcases his adeptness in identifying and capitalizing on market opportunities, strengthening his portfolio and contributing to his comprehensive skill set in both business management and investment strategies.

Mark Borge’s active and prior involvement in esteemed organizations like Lifestyles Unlimited, The Entrepreneurs Organization, and the United States Green Building Council showcases his dedication to professional growth and community engagement. His diverse interests are backed by a solid education, holding a Bachelor’s in Business Administration – Finance from UTA. Mark has held leadership roles in various boards, emphasizing his commitment to organizational success.

Mark Borge

Scott Paul

Scott Paul is the past president of The Facilities Group Hawaii, LLC (formerly known as Kleenco Group), a commercial building maintenance and janitorial company founded in Hawaii in 1971.  Scott acquired Kleenco Group in 2012, and over the subsequent nine years more than doubled revenue and quadrupled earnings. In 2021, Scott sold Kleenco Group to The Facilities Group.  Scott led the integration of Kleenco Group with its sister company, Armstrong Building Maintenance (acquired by The Facilities Group in 2020), when the two companies merged to form The Facilities Group Hawaii with 600 employees.  Scott led the combined company through 2023 and continues as a partner and advisor to The Facilities Group. 

Prior to acquiring Kleenco Group, Scott was president & CEO of Hoku Corporation, a Nasdaq-listed solar company based in Hawaii and majority-owned by a Chinese state-owned enterprise.  Scott first joined Hoku in 2003 as its VP business development & general counsel.  In 2008, Scott was promoted to chief operating officer, and in April 2010 became chief executive officer and joined Hoku’s board of directors.  Scott resigned as Hoku’s CEO in June 2012 but continued to serve on its board of directors as chairman of the restructuring committee until July 2013. 

Before joining Hoku, Scott was a corporate attorney and business development professional in the San Francisco Bay Area from 1998 until July 2003.  Scott worked as director of business development and associate general counsel at Read-Rite Corporation, a publicly traded multi-national company acquired by Western Digital Corporation in 2003. Previously, Scott worked as an attorney at Brobeck, Phleger & Harrison LLP, and Crosby, Heafey, Roach & May (now Reed Smith), law firms, where he represented high tech emerging growth and large-cap public companies, and their investors and underwriters, on financing and acquisition transactions. 

Scott earned his JD cum laude from Santa Clara Law School in 1998 and his BA in psychology from University of California, Los Angeles, in 1995.  He has served on the board of trustees of Temple Emanuel in Honolulu since 2016 and has been a volunteer faculty member at the Punahou School Academy since 2015 where he co-teaches a business course. 

Scott Paul

Scott Gibson

Coming soon. 

Scott Gibson


A proven leader and business owner, Bryson understands first-hand the hard work and determination required to build and run a successful enterprise. He started his first company at nineteen years old, cleaning medical offices and banks during the evening while attending college in the daytime. Since 2010, he has completed 47 transactions in the facility service & maintenance industry across the country.

In 2014 the Tampa Bay Business Journal awarded Bryson as one of Tampa Bay’s Up and Comers 30 Under 30. In 2018, he sold his companies and founded The Facilities Group. Fast-forward to today, he helps companies improve efficiency and achieve growth by acquiring, merging, selling, or restructuring.

His strong suits include operations, due-diligence, back-office oversight, and creating powerful business strategies custom tailored to each entity situation.

Bryson Raver