Benefits of Floor Maintenance

Clean and maintained floors offer more value to business activity than one might think. Picture walking into any place of business and finding dirty, unkempt floors in poor condition, potentially creating a safety hazard. Would you feel comfortable engaging in business on that premises? The importance of commercial floor maintenance goes beyond the building’s cosmetic appearance. It leaves a lasting impression on customers and can affect how productive employees are in that area. Depending on the material, it could also have risky health and safety implications.

At The Facilities Group, we’re well aware of the difference a clean surface makes and want to spare you the expense of total floor replacement when all they likely need is a thorough cleaning. Learn more about the benefits of floor maintenance and how you can keep your floor sparkling clean no matter the floor type.

First Impressions Might be the Only Impression

The floor of your commercial premises is one of the first and most noticeable features potential and existing customers may see. The floor’s overall condition may leave a positive or negative impression for your customers, defining their experience in that building. For example, it would be unpleasant for customers to be greeted by a dirty, dusty floor. They may detect a foul odor coming from the floor, or it might be uncomfortable to walk on a sticky or slippery surface. All these factors are relevant when a customer is considering how professional you are as a company.

Clean Floors Enhance Productivity

As an owner or manager, you want to provide your team with a safe and hygienic environment to ensure they can put out their best work. Clean workspaces benefit employees and increase productivity and motivation. Workspace condition has the power to psychologically impact those who work on your premises – high levels of productivity are associated with cleaner workplace conditions and low levels of productivity are associated with unhygienic workplace conditions.

Safety and Health Should Be Number One

Safety is always number one and what you may not realize is how much dirt, dust and negligence can damage your flooring. Floor maintenance is important due to the possible safety risks and hazards it imposes. It can be dangerous to allow customers or patrons to walk on a slippery floor or a floor with surface fragments and cracks that make it more likely for someone to get injured and pursue legal action.

Some people have allergies and may be sensitive to dust on the floor, resulting in allergic reactions and breathing difficulties. Dirty floors also make it difficult to locate or fix a safety issue in the floor, leading to an increased risk of people walking on them.

Improved Cleanliness Speaks Volumes About a Business

Commercial buildings bring in high volumes of people, which makes it easier for germs and bacteria to spread. Employees spend a lot of time at work, making them more susceptible to falling ill. Regular floor maintenance minimizes the spread of bacteria and creates a fresh, open space for all who enter the premises.

The state of your professional space represents your business, and floors that are left dirty and damaged say plenty to customers about your consideration of safety and cleanliness and may leave many customers questioning business operations if management won’t even attend to floor maintenance.

Tips for Floor Cleaning and Maintenance

Floor maintenance requires a custom strategy depending on the type of floor requiring servicing. Commercial buildings often have more than one type of material used in the flooring. For example, the same building may have rooms with tiled floors, concrete floors, rubber floors and carpeted floors, requiring specialized cleaning for each surface. The material used determines the necessary maintenance and cleaning and helps prolong the life of the floors.

Let’s dive into how each floor surface differs and how often they require care.

Tile

The main types of tiled floors in commercial buildings are Vinyl Composite Tiles (VCT) and ceramic tiles. VCT tiles remain in their best condition with a thorough maintenance plan and routine cleanings involving a deep machine scrub, rinse, and buff. If VCT tiles look dull, an added layer of finish can be applied to achieve a more refined or glossy appearance.

Ceramic tile maintenance and cleaning are focused on the grouted areas. Grout cleaner is usually recommended to minimize the appearance of darker or dirtier grout lines. This, in addition to a basic sweep, scrub, rinse and dry, will help keep the ceramic tiles spick-and-span.

grout cleaner is recommended to minimize grout lines

Carpet

Carpeted floors require frequent cleaning to avoid dirt or debris from embedding into the material. It is recommended to vacuum carpets every week and engage in deep cleaning every few months as per the carpet manufacturer’s suggestion. It’s important to address spills on the carpet immediately and be careful not to pull on any snags.

Concrete

Concrete floors require daily mopping and regular cleaning to retain pristine condition. Professional cleaning crews use specialized equipment for a deep clean and quick dry approach. Sealant can also be applied to enhance the concrete flooring’s appearance and durability.

Rubber

Rubber floors are simple to maintain on a daily basis because daily cleaning requires nothing more than a sweep, mop, and vacuum. If you notice dirt in hard-to-reach areas, professional cleaners usually recommend professional floor stripping, which could tarnish the finish layer of the rubber flooring if misapplied.

TFG Delivers Quality Floor Care, Cleaning and Maintenance Solutions

Here at The Facilities Group, we believe our services create healthy workplaces. We’ve worked with various industries to ensure their floors are safe, hygienic, and inviting for customers to appreciate the quality of a clean and maintained floor. Your floors make a statement about your business, which is why we’ve adapted our processes and work with specialized equipment to get the most out of an existing floor and increase its longevity.

As a business ourselves, we understand the importance of providing a safe, hygienic and clean work environment and wholeheartedly believe in the advantages they provide for employee safety and productivity. Get in touch with one of our trained professionals for all of your janitorial and floor care needs.

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Jack McCown

Coming soon. 

Jack McCown

EVP OF TRANSFORMATION & CHIEF OF STAFF

Dwight has spent his entire career in the facility service and maintenance industry, holding various positions, including Integration, Human Resources, Accounting, Purchasing, and Information Technology. He prides himself on working alongside our partners and management teams on a daily basis.

Since 2015, Dwight has led the integration of over 25 transactions in the facility service space, including both platform and bolt-on opportunities.
Dwight’s responsibilities at The Facilities Group include business integration, operational due diligence, system synergies, project management, strategy execution, and day-to-day operational support and oversight.

He holds a Bachelor’s in Management from The University of Tampa’s John H. Sykes College of Business and is a Certified Professional in Human Resources (PHR). On the weekend, you may catch him on the golf course or at a local sporting event.

DWIGHT TESORO

PRESIDENT

An experienced business leader with a successful track record of maximizing value to customers and internal stakeholders through driving innovation and growth within highly dynamic, technology-enabled mobile workforces.

Adam has held multiple positions over his 20+ year career with a focus on creating an engaged workforce, while supporting them with real-world solutions that are focused on an optimized process, technology, and conversion of data to information, with a blend of human and technical systems.

Some of Adam’s prior leadership positions include SVP US Operations at ABM and President of Unifi (formerly Delta Global Services), where Adam oversaw over 22,000 employees in nearly 200 airports performing multiple services including full ground handling, aircraft cleaning, security, cargo, facilities management and janitorial.

Adam received his Bachelor’s degree in Finance and his MBA from the University of Georgia.

ADAM TAYLOR

CHIEF FINANCIAL OFFICER

Paul Gargagliano has over 20 years of experience in finance, public and private accounting, and has held several high-level financial positions within the janitorial and professional services industry. Paul’s experience also includes service in the United States Coast Guard for over 20 years where he retired as a Master Chief Boatswainsmate.

In addition, Paul also served in the Airborne Infantry of the United States Army. Paul has led teams at various levels and believes in the importance of culture and people for the success of all organizations.

Paul graduated summa cum laude from the University of South Florida with a Bachelor of Science degree in Business Administration. He is a Certified Public Accountant (CPA) in the States of California and Florida as well as a Chartered Global Management Accountant (CGMA). Paul was the previous CFO of Diversified Maintenance and Hill-Ward Henderson.

PAUL GARGAGLIANO​

CHIEF OPERATING OFFICER

An experienced leader and executive, Dave has spent over thirty years in the facility management & service industry. This includes ten years as a facility manager as well as twenty years as a building service contractor executive.

Across his career, Dave has spearheaded operations & sales in several market segments such as janitorial, high rise window cleaning, painting, waterproofing, and caulking. During his time with The Facilities Group, Dave has successfully completed fifteen acquisitions, leading operational integration & processes, sales strategies, philosophy and most importantly culture.

Dave holds a Bachelor’s Degree in Management from the University of South Florida, and earned his Real Property Administrator (RPA), and Facility Manager Administrator (FMA) from BOMA in 1998, 1999, and his Green Cleaning Certification from the Green Clean Institute in 2005.

DAVE ANGEL

CHIEF HUMAN RESOURCE OFFICER

As the CHRO & Senior Vice President of People –Strategy and Solutions, Vivian Smith leads People functions that support both our business objectives and growth to ensure the success of the organization. She has proven abilities in developing and leading human capital management programs and People operations that allow for effectively advancing human capital to its highest potential while generating a culture of engagement and inclusion.

Vivian spent the last 16 years in a Senior HR Leadership role with ABM before joining The Facilities Group. She provided overall strategic HR leadership at corporate and subsidiary companies. Directed, implemented, and ensured compliance while fostering a workplace environment consistent with company values. Oversaw the development and administration of compliance and reporting functions, mergers and acquisition transitioning, organizational structure changes, performance management, training and development, employee relations, diversity, and inclusion. She directly oversaw the Houston, TX ABM HR Share Services office and ran point on all items related to People during the GCA acquisition where she successfully onboarded over 37,000 employees. Over the course of her time at ABM, Vivian spearheaded HR functions for 5+ acquisitions across the country, all with employee counts north of 2,500.

VIVIAN SMITH

CHIEF SALES OFFICER

Jeff Hawkins has spent the past 20 years as a Sales and Marketing leader in the janitorial and facilities maintenance industry. He has led successful teams from local support offices to multi-million dollar national sales organizations. Jeff is an experienced leader in Franchising and working with Corporate Owned offices throughout the United States with Jani-King for 10+ years.

Prior to joining The Facilities Group, Jeff lead the National Sales Team at City Wide Franchise Co. His leadership and drive secured national partnerships with some of the largest companies in the transportation industry increasing organic growth from $8 million to $74 million in less than 3 years. His experience in Hospitality, Automotive, Logistics, Medical and Education vertical markets provides our companies with the education, training and support for future growth.

JEFF HAWKINS

CHIEF TECHNOLOGY OFFICER

Keaton is an Information Technology (IT) professional with 15 years of progressive experience. Prior to joining The Facilities Group, Keaton was a Sr. IT Consultant with Leidos, a fortune 500 company, for eight years where he successfully led multiple large-scale development, implementation, upgrade, optimization, and sustainability projects for his clients with budgets exceeding $100M+ and project teams of 100+ members. Earlier in his career Keaton worked at Lakeland Regional Medical Center and previously interned at industry leading companies Ernst & Young, State Farm and Publix.

Originally from Indiana, Keaton earned his bachelor’s in Management Information Systems from the Indiana State University Scott College of Business and his master’s degree in Management Information Systems from the Indiana University Kelley School of Business, which is ranked in the top 25 among US business schools.

Keaton holds various certifications including Project Management Professional (PMP) and Information Technology Infrastructure Library (ITIL) Foundation.

KEATON KRUMREICH

CHIEF OPERATING OFFICER, NATIONAL DIVISION

Scott Henley is the Chief Operating Officer for The Facilities Group National Division. Scott joined a TFG subsidiary, Excel Building Services, in 2012 as VP of Operations. Scott developed and built the ISP division at Excel, which now services over 2000 locations nationally.

Scott brings more than 25 years of experience in Facilities Management. Scott studied Business Management at Augusta College, where he played baseball, and Georgia State University. Scott has been involved with both PRISM and ISSA for over 20 years. Scott resides in Fayetteville, Georgia, with his wife Amy and their two children.

SCOTT HENLEY

David Hammond

Since 2014, David Hammond has led as CEO of CSI International, Inc., Horizon Publishing, and Opulence International Realty, showcasing his versatile leadership across diverse industries. With a rich background that includes roles as COO, Executive VP, Sales Manager, and Director of IT, David possesses a deep understanding of various business sectors. His journey to CEO was preceded by six years as an elected officer, enriching his leadership portfolio. David’s diverse experience extends beyond the corporate world; he was a proud member of the 1987 America’s Cup team, Stars and Stripes, and dedicated six years to the US Navy Submarine service. Currently, David contributes his expertise to several boards, including the Boca Ballet Theater, South Florida Manufacturers Association, and Florida Gold Coast Swimming, reflecting his commitment to community and industry excellence.

David Hammond

Group Chief Operations Officer

Alfu Miah serves as Group Chief Operations Officer at The Facilities Group. He is responsible for enabling business scalability while driving increased value through account management,  customer retention, topline growth, and enhanced profitability.  

At University of North London, he studied engineering and started his career in the automotive industry, designing and manufacturing cars. Since then, he has applied his continuous improvement mindset to drive substantial revenue growth across a variety of global industries-leveraging ample experience in facilities management, commercial operations, solutions design, and business transformation. He brings to TFG decades of proven success in the design, implementation and execution of compelling business growth, strategy, and solutions for some of the most respected companies around the world.

Alfu Miah

Ready to learn more about bringing your business into the Facilities Group family? Fill out the form below and our team will reach out to you within 24-48 hours. 

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Fergus, CFO

CHIEF FINANCIAL OFFICER

O’Connell brings extensive facility service leadership experience to the role, having served on the Board of Directors at The Facilities Group since October 2022. Prior to joining TFG, he was the CFO of Kellermeyer Bergensons Services (KBS).
O’Connell also held multiple executive leadership positions including CFO and CEO of the North American division at ISS, one of the largest facilities management companies in the world. He also led the sale and integration of Pristine Environments following its sales to KBS, a national janitorial company.
O’Connell, who holds a bachelor’s degree in business studies from the University of Limerick, has been recognized by industry colleagues for sound financial leadership throughout his career. He specializes in implementing successful growth strategies, operational excellence, and effective change management.

Fergus O'Connell

Mark Borge

Mark Borge has been a driving force in the facility services industry as the Principal and Co-founder of Best Facility Services since August 2004. Under his leadership, the company has grown to become a recognized name in the field, providing top-notch services that consistently exceed client expectations. Mark’s extensive background, which spans from sales at Swifty Printing/Redstone Visual Impressions to Vice President of Minuteman Press Arlington, has equipped him with a profound understanding of business operations and customer service excellence. His venture into real estate investment in 2008 further showcases his adeptness in identifying and capitalizing on market opportunities, strengthening his portfolio and contributing to his comprehensive skill set in both business management and investment strategies.

Mark Borge’s active and prior involvement in esteemed organizations like Lifestyles Unlimited, The Entrepreneurs Organization, and the United States Green Building Council showcases his dedication to professional growth and community engagement. His diverse interests are backed by a solid education, holding a Bachelor’s in Business Administration – Finance from UTA. Mark has held leadership roles in various boards, emphasizing his commitment to organizational success.

Mark Borge

Scott Paul

Scott Paul is the past president of The Facilities Group Hawaii, LLC (formerly known as Kleenco Group), a commercial building maintenance and janitorial company founded in Hawaii in 1971.  Scott acquired Kleenco Group in 2012, and over the subsequent nine years more than doubled revenue and quadrupled earnings. In 2021, Scott sold Kleenco Group to The Facilities Group.  Scott led the integration of Kleenco Group with its sister company, Armstrong Building Maintenance (acquired by The Facilities Group in 2020), when the two companies merged to form The Facilities Group Hawaii with 600 employees.  Scott led the combined company through 2023 and continues as a partner and advisor to The Facilities Group. 

Prior to acquiring Kleenco Group, Scott was president & CEO of Hoku Corporation, a Nasdaq-listed solar company based in Hawaii and majority-owned by a Chinese state-owned enterprise.  Scott first joined Hoku in 2003 as its VP business development & general counsel.  In 2008, Scott was promoted to chief operating officer, and in April 2010 became chief executive officer and joined Hoku’s board of directors.  Scott resigned as Hoku’s CEO in June 2012 but continued to serve on its board of directors as chairman of the restructuring committee until July 2013. 

Before joining Hoku, Scott was a corporate attorney and business development professional in the San Francisco Bay Area from 1998 until July 2003.  Scott worked as director of business development and associate general counsel at Read-Rite Corporation, a publicly traded multi-national company acquired by Western Digital Corporation in 2003. Previously, Scott worked as an attorney at Brobeck, Phleger & Harrison LLP, and Crosby, Heafey, Roach & May (now Reed Smith), law firms, where he represented high tech emerging growth and large-cap public companies, and their investors and underwriters, on financing and acquisition transactions. 

Scott earned his JD cum laude from Santa Clara Law School in 1998 and his BA in psychology from University of California, Los Angeles, in 1995.  He has served on the board of trustees of Temple Emanuel in Honolulu since 2016 and has been a volunteer faculty member at the Punahou School Academy since 2015 where he co-teaches a business course. 

Scott Paul

Scott Gibson

Coming soon. 

Scott Gibson

FOUNDER & CHIEF EXECUTIVE OFFICER

A proven leader and business owner, Bryson understands first-hand the hard work and determination required to build and run a successful enterprise. He started his first company at nineteen years old, cleaning medical offices and banks during the evening while attending college in the daytime. Since 2010, he has completed 47 transactions in the facility service & maintenance industry across the country.

In 2014 the Tampa Bay Business Journal awarded Bryson as one of Tampa Bay’s Up and Comers 30 Under 30. In 2018, he sold his companies and founded The Facilities Group. Fast-forward to today, he helps companies improve efficiency and achieve growth by acquiring, merging, selling, or restructuring.

His strong suits include operations, due-diligence, back-office oversight, and creating powerful business strategies custom tailored to each entity situation.

Bryson Raver